Registered with the Registrar of Newspapers for India under R.N.I 53640/91

Vol. XXVIII No. 21, February 16-28, 2019

Indo-Anglians – and their consumer behaviour

by Sajith Pai

(Continued from last fortnight)

As the Indo-Anglian population grows, several businesses and sectors have emerged to tap their distended wallets, most notably the media (as a native of this segment, I won’t dwell much on it) and the education sector. The education sector is important as it both creates and is in turn fashioned by Indo-Anglians. What is particularly interesting is the creation of a distinct education pathway for the children of Indo-Anglians by Indian education entrepreneurs over the past decade or so.

Let me elaborate. New-age schools began across most cities in India in the 1990s, promising a less stressful, inquiry-oriented teaching method. Parents who had grown up on hyper-competitive, rote-oriented learning and teaching styles were happy to acquiesce. The children who emerged through the system were soft, well-rounded kids, not the battle-hardened tigers that their parents were. This was all fine when they were to go to US or UK for their undergraduate education. Those who stayed behind in India went to “prestigious”, though less competitive, institutions, such as the National Law Schools, Srishti Design Institute, Symbiosis International and Manipal University.

Over time the number of students from progressive schools increased, and even the law schools and other safe options such as Symbiosis became competitive. This has now led to the emergence of a new wave of corporate-backed universities such as Shiv Nadar, O.P. Jindal, B.M.L. Munjal, etc. Thus, an entire alternate hypo-competitive education pathway has emerged to cater to the needs of Indo-Anglians, stressing on holistic learning, exposure to liberal arts and building a rounded personality. Admission is driven not by hard cut-offs or performance on entrance tests but via holistic assessments and intentionally fuzzy metrics.

Similar to the education and media sectors, other businesses too have emerged to tap these Indo-Anglians and English First households. The most notable of these are organic/healthy food and cosmetics brands – think 24 Mantra, Forest Essentials, Kama Ayurveda, Raw Pressery, Epigamia, Paperboat, etc. Restaurants are another category that is aiming hard for these segments – Starbucks, Social, Hoppipola, etc. That said, brands which target themselves too sharply to this psychographic also run the risk of plateauing out in growth, given that this segment is only 25-30 million large.

The rapid emergence of organic food brands over the past few years such as 24 Mantra, Conscious Food, Pride of Cows is particularly interesting. These are really expensive products compared to their non-organic counterparts, but Indo-Anglian households are happy to pay the premium for the health benefits they confer. In paying this premium, they are deviating from the traditional scrooge mindset of the Indian middle-class. One clear reason for this willingness to pay the premium is because these products are akin to signal products. Usage or possession of cultural products also signals status about yourself to the wider world, much the same way as driving a Tesla or Prius conveys something about yourself.

Indo-Anglians love signal products, since the usage and display of these products and brands helps bolster their identities. Their identities help them select products, and then those products shape their identities. Some such brands that are important to Indo-Anglians include (in no order) – Apple, Netflix, FabIndia, Anokhi, Good Earth, Neemrana, Starbucks.

* * *

Indo-Anglian or even the broader English Firsts segment is not sizeable enough to influence elections, not even in cities or relevant constituencies where they are concentrated. I suppose time will make them relevant in some of these constituencies and one state (Goa, which I address below) over the next decade. That said, they will still be inconsequential as far as legislative intervention is concerned. So how do they influence policy and politics?

Judicial approaches and activism via NGOs, policy intervention via think-tanks, influencing media coverage etc., are favourite routes for Indo-Anglians and English Firsts to impact policy. The ceding of legislative space to judiciary which has happened in India is in that light desirable for the Indo-Anglians/English Firsts, for that is how they are able to influence policy and decisions in India today. Judicial intervention has thus developed as a counterpoint to legislative power, even as Indo-Anglians and English Firsts have retreated from legislative politics entirely. Another area from which Indo-Anglians and English Firsts retreated is the IAS and other bureaucratic offices; but they continue to influence policy by entering through the “professional” route into influential policy-making bodies such as Niti Aayog, Atal Innovation Mission.

The only exception to Indo-Anglians’ legislative irrelevance may be Goa. It has about 10,000 Indo-Anglian households as per my estimate (out of a population of 1.8 million). Increasingly Indo-Anglians from outside the state are investing in a second house in Goa, attracted by the Westernised culture, popular restaurants and beaches, as well as the presence of other Indo-Anglians. It is also emerging as a popular retirement destination. Over time – perhaps in two decades – I see Goa transforming into an Indo-Anglian stronghold. The only other State I have similar hopes of is Meghalaya, though its distance from the urban centres mean that it is unlikely that elite Indo-Anglians will move there.

Gurgaon is the only city where I think Indo-Anglians could emerge as an influential voting block that can swing elections. In other metros, there will be pockets (equivalent to assembly or even parliamentary constituencies) such as Mumbai’s western suburbs or Powai, a Koramangala or Indiranagar in Bangalore, that will emerge in the future. Still, given their ability to influence policy through non-legislative routes, Indo-Anglians aren’t likely to lose sleep over their inability to wield electoral clout.

* * *

Indo-Anglians are a paradox. They are both India’s most visible and yet invisible class. I use the latter phrase in the context of their emergence as a distinct category in Indian society, yet one which is not apparent to most. They get lumped with the elite and are commonly described as the English-speaking elite class. Yet, as we know, not all the elite or affluent classes speak English. And there are many Indo-Anglians who are not necessarily affluent in the strict sense of the term. Increasingly, they are emerging as a cultural class or caste, with their own distinct and evolving set of preferences, behaviours, concerns and needs.

While Indo-Anglians do not view themselves as a caste, they do fulfill the key condition for being considered a caste – restricting marriage to members of their caste. The criteria for entry into the caste is superior English-speaking skills and confidence to navigate Indo-Anglian circles. It helps that most members are from privileged (or savarna backgrounds) which lends that confidence. But there is no hard wall, and enough members of the Indo-Anglian caste today were from castes that are traditionally considered as lower castes. Once in the Indo-Anglian caste, typically through an inter-caste marriage, members subsume their traditional caste identities to the Indo-Anglian identity. They then become People Like Us.

Indo-Anglian identity is not entirely fixed or stable yet, but is evolving as the numbers of this community swell, which is happening rapidly. It will be fascinating to see how this community evolves, and shapes (and is shaped by) the transforming Indian Republic. — (Courtesy: scroll.in.)

(Concluded)

This article first appeared on the writer’s Medium page. His Twitter handle is @sajithpai.

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